osTicket hosting

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2 ways how to install osTicket:

Use the 1-click script installer

Automatic osTicket installation is fast and easy. Simply follow these 6 steps:

  • Visit the control panel login page.
  • Log in using your username and password.
  • Click the web applications installer link.
  • Click the osTicket link.
  • Fill in a simple setup form and click the install button.
  • That's all - the script is installed now!

Start now

Install the script yourself

If you prefer to install the script yourself, follow these steps:

  • Visit the official osTicket website.
  • Download the script.
  • Unzip the files.
  • Find a file with installation instructions.
  • Upload the files to your web space.
  • Follow the installation instructions.

Start now

osTicket features and benefits

Do you need a reliable PHP script to simplify providing the customer support? osTicket is a free solution with features comparable with the most popular commercial support scripts.

There are three ways how can your customers create new tickets: via an online form, by sending an email or by phone. When a customer opens a new ticket, an autoresponder will send him a message confirming that the ticket has been opened and his question will be responded soon. Every ticket can be assigned to the particular company's department so you can easily manage different sorts of questions.

Users can submit the ticket without the need to create an user account. They can log in using the email and ticket ID.

osTicket official website and support

Homepage: http://www.osticket.com/
Support forum: http://www.osticket.com/forums/
We provide support for the installation process. We do not provide support for osTicket itself.

MarbleHost has been providing reliable web hosting services SINCE 2005.